Privacy policy

Privacy Policy

Introduction

When you visit our website, a variety of information about you and your usage of the site is collected, which is used to see, among other things, how many visitors we have on our site, which pages attract the most attention at certain times, and from which geographical locations we have the most visitors. If you do not wish for information to be collected, you should opt out of the use of Analytical Cookies at the bottom of this page. Below, we have elaborated on what information is collected and its purpose.

Publisher

Diamond CpH ApS Morbærvænget 3, 3600 Frederikssund VAT: 44757176 +4531214043 info@diamondscph.dk Data Controller: Flemming Starup

Cookies

The website uses "cookies," which are text files stored on your computer, tablet, or mobile device for the purpose of recognizing your device, remembering your settings, and performing statistics and targeting content thereafter. Cookies cannot contain harmful files such as viruses or others. It is possible to delete or block cookies. You can change your cookie settings at any time here, as well as see a description of the data storage we use in our cookies.

Data Collection

Personal Information

Personal information is any kind of information that can be attributed to a person. When you use our website, we collect and process a number of this information, as well as when you use the following: newsletter, webshop sales, analytical tools, competitions, user registration, offers. We typically collect the following types of information: A unique ID, technical information about your computer, tablet, or phone, your IP address, geographical location (country and city area), and which pages you click on. This only happens while you are on our website.

Contact Forms

When you use our contact form submission options on the website, this data is stored and sent to our mail system so that we can answer your questions. Contact forms are not used for marketing, newsletter sign-ups, or similar without your request, and your data is not forwarded outside the organization unless relevant to the subject and with your full approval.

Account

To the extent you give explicit consent and enter the information yourself, the following is also processed: Name, phone number, email, address, payment information, and other information you choose to enter. This will typically be in connection with creating a login or making a purchase.

Analysis Tools

To provide us with the best insight and comparison of data for our website, we use the following analysis tools, based on the above anonymous data: Google Analytics, Facebook Pixels, Google Tag Manager. You always have the right not to be included in our analyses – however, we appreciate your help in making our website better so we can understand what and where we should focus our efforts.

Sub-Data Processors

Processor: E-commerce Function: Bookkeeping and accounting Country: Denmark

Processor: Dandomain Function: Hosting of the website Country: Denmark Data Sharing: Web hotel files, database, and backups

Processor: Nets Function: Receive online payments Country: Denmark Data Sharing: Transaction and order data

Data Storage

Security

We have taken technical and organizational measures to prevent your information from being accidentally or unlawfully deleted, disclosed, lost, degraded, or come to the knowledge of unauthorized persons, misused, or otherwise processed in violation of the law. In case of a data breach, all our registered users will be contacted within 72 hours with information on what data has been lost and guidance on what to do about it. Our first priority in such a situation is to close the security hole to create as little data loss as possible for the users.

Data Protection

We value your data, as we do with our own, so we protect our (and your) data with the following initiatives, which we always keep updated: SSL encryption, Firewall.

Data Retention

If you write and submit data to the website in the form of contact forms, these will be stored on the site for up to 1 year to refer to previous agreements and comments from these. Users who sign up on our website can see, edit, and delete their personal information at any time, so there is no limit to how long we store this information. Website administrators can always see and edit the information that users have available in their profiles. Analytical data is archived indefinitely to view and monitor our online growth and improve our activity. Our customer purchase records are archived in accordance with applicable Danish legislation.

Data Breach Procedures

We use an updated firewall, which always notifies us if our security has been breached, whether through a firewall breach or a password breach – we are notified as soon as possible, after which we can take action. In addition, our firewall provides weekly updates on prevented attempts against our security and alarms us of increased attempt activities, so we are always informed about possible attacks on our (and your) data.

Data Rights

Export and Deletion of Data

You have the right to access the data we hold about you. You can request to export a file with the personal data we have, including all data you have provided us. You can also request that we delete all personal data. This does not include any data that we are obliged to keep for administrative, legal, or security purposes. Contact the data controller via email or phone as listed at the top of this page.